Shipping and Delivery
3.1 Shipping Policy
We offer shipping within specific regions. Shipping times may vary depending on your location. Shipping fees will be calculated at checkout.
3.2 Delivery Times
Estimated delivery times are provided on the website. Yuma Store is not responsible for delays caused by events beyond our control.
3.3 Risk of Loss
The risk of loss and title for the products pass to you upon delivery. If the package is damaged or lost in transit, please contact our support team.
Returns and Refunds
4.1 Return Policy
You may return products within 30 days of receipt for a full refund or exchange, subject to the conditions specified in our Return Policy.
4.2 Refund Process
Refunds will be processed using the original payment method. It may take up to 14 days for the refund to appear in your account.
4.3 Non-Returnable Items
Certain products are not eligible for returns, including perishable goods, custom orders, and clearance items.
Questions about an order
Contact us at info@yumastore.com or call/WhatsApp +977 9703722003 — we are happy to help with delivery, returns and refunds.