Connecting the world with Nepal

Terms & conditions

Terms of service

Please read these terms to understand your rights and responsibilities when shopping with Yuma.

Introduction

Welcome to Yuma Store. By using our website and services, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, you should not use our services.

1. Use of the Website

1.1 Eligibility

You must be at least 18 years old to use our website and services. By using Yuma Store, you confirm that you are legally capable of entering into binding contracts.

1.2 Account Registration

You are required to create an account to make purchases. You agree to provide accurate, current, and complete information during registration.

1.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. Orders and Payments

2.1 Placing an Order

By placing an order, you agree to purchase the selected product(s) in accordance with these Terms and Conditions. All orders are subject to availability and acceptance by Yuma Store.

2.2 Pricing

We make every effort to display accurate prices. However, in the event of an error, we reserve the right to cancel orders with incorrect prices and will inform you accordingly.

2.3 Payment Methods

We accept multiple payment methods including credit cards, debit cards, and digital wallets. Payments must be made in full at the time of order.

2.4 Order Confirmation

You will receive an email confirmation once your order is placed. This email is only an acknowledgment and does not constitute acceptance of your order.

3. Shipping and Delivery

3.1 Shipping Policy

We offer shipping within specific regions. Shipping times may vary depending on your location. Shipping fees will be calculated at checkout.

3.2 Delivery Times

Estimated delivery times are provided on the website. Yuma Store is not responsible for delays caused by events beyond our control.

3.3 Risk of Loss

The risk of loss and title for the products pass to you upon delivery. If the package is damaged or lost in transit, please contact our support team.

4. Returns and Refunds

4.1 Return Policy

You may return products within 30 days of receipt for a full refund or exchange, subject to the conditions specified in our Return Policy.

4.2 Refund Process

Refunds will be processed using the original payment method. It may take up to 14 days for the refund to appear in your account.

4.3 Non-Returnable Items

Certain products are not eligible for returns, including perishable goods, custom orders, and clearance items.

5. Intellectual Property

All content on the Yuma Store website, including text, graphics, logos, images, and software, is the property of Yuma Store or its content suppliers and is protected by intellectual property laws. You may not use, copy, or distribute any content without our written permission.

6. Limitation of Liability

Yuma Store will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our website or services, or from any products purchased through our website.

7. User Responsibilities

7.1 Prohibited Activities

You agree not to engage in any activities that may damage, disable, or impair the functionality of the Yuma Store website, or that may interfere with other users' enjoyment of the website.

7.2 User Content

You are responsible for any content you post or upload to the website. By posting content, you grant Yuma Store a non-exclusive, royalty-free, perpetual license to use, modify, and distribute the content.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Government of Nepal. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Kathmandu.

9. Changes to Terms

Yuma Store reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the new terms.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at: Email: info@yumastore.com, Phone: +977 9703722003.